A member experienced a mental health episode and was taken by ambulance to their local hospital. The Emry team conducted a thorough bill review, determining that the hospital processed an internal
High-Cost Bill Review: Billing Error
An employee broke their wrist and required surgery. They were referred to an in-network surgery center to address their medical needs and paid their out-of-pocket expenses, totaling $1,500. However, weeks later, they received an unexpected bill for $4,600 from the anesthesiologist.
Emry identified a billing error and successfully engaged with both the provider and the insurance company to resolve the issue. In a matter of days, thanks to Emry’s intervention, the employee received an invoice for $0.
The member experienced total out-of-pocket savings of $4,600, eliminating the unexpected financial burden that had initially emerged.
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