Employees lose trust in their healthcare benefits when medical bills become unaffordable and support falls short. This article explores the three moments where employer-sponsored benefits break down and how employers can better support employees through affordability and bill navigation.
Open enrollment decisions are tested when the first medical bill arrives. Learn how employers can support employees facing high out-of-pocket costs—and shape trust in their benefits.
As healthcare costs outpace wages, employers can’t rely on cost-shifting alone. Tools that help employees manage medical bills are now a core part of a competitive benefits strategy.
Recent federal guidance has reignited debate over how medical debt should appear on credit reports.
A new mother was billed $10,380 after giving birth—despite having coverage. Emry uncovered it was the hospital’s error and, after nearly a year, resolved the dispute, reducing her bill to $2,500.
New collaboration connects patients in crisis to Emry’s expert bill relief platform—reducing medical debt and helping donations go further. June 2025 – Collinsville, CT— Emry Health, a leading provider of medical
At just 24, two-time cancer survivor Ashley M. was facing $4,700 in medical bills despite having insurance. With Emry Health’s BillAssist platform, she was able to eliminate the entire balance and focus on her future—cancer-free.
Get the Guide High medical costs and billing errors are more than personal challenges—they’re critical barriers to member satisfaction, retention and quality ratings. As healthcare costs rise, members need more than
By Kathryn Suddendorf, Emry Health client I was diagnosed with Stage 4S Neuroblastoma when I was just three weeks old. My parents had struggled to have children, and after years of
An $8,900 hospital bill threatened Kathryn Suddendorf’s financial stability due to an insurance denial. Emry Health stepped in, uncovered billing errors, and worked with both the insurer and hospital to resolve the issue—ultimately reducing her bill to $0.
When a member received a five-figure emergency room bill with limited insurance coverage and no access to hospital financial assistance, they turned to Emry for help navigating an overwhelming and expensive situation.
Emry Health successfully intervened to reduce a member’s $43,868 hospital bill to $0 through their hospital financial assistance program
Helping health share plans and their members navigate high-cost medical bills through expert negotiation and financial assistance.
Cancer for College has long been dedicated to empowering cancer survivors with need-based college scholarships and educational support. Now, with Emry BillAssist by their side, they’re taking this mission further—eliminating the
Navigating health insurance is notoriously confusing—and the numbers prove it. A recent study revealed that only 9% of insured individuals can accurately define basic terms like premiums, deductibles, and coinsurance. This
Get the Guide High medical costs and billing errors are more than personal challenges—they’re critical barriers to member satisfaction, retention and quality ratings. As healthcare costs rise, members need more than
Emry Health’s commitment to create better, lower-cost benefit experiences for members is now bolstered by BillAssist, an AI enabled tech and service solution for employer groups that lowers out-of-pocket healthcare costs
Over-the-counter (OTC) medications often seem harmless, given their easy accessibility and perceived safety. However, these drugs may unknowingly complicate medical conditions and interact with prescribed medications given to you by your
Navigating the maze of prescription drug access is fraught with obstacles—from understanding insurance rules to coordinating multiple medications and dealing with various prescribers. For many patients, even acquiring a single prescribed medication can be a daunting challenge, compounded by high costs and strict insurance regulations.
Discover how Emry billing experts were able to negotiate a total savings of $31,800 in hospital bills.
Emry 2026
Send us a note and we’ll respond just as quickly as our helpful guides do for your members. Don’t want to wait? Give us a call.
