Case Studies

CASE STUDY

Featured

Member Saves $77,000 Through Emry’s Hospital Financial Assistance Portal

From $88,000 to $794: Emry’s Successful Resolution of a Billing Discrepancy Post Surgery

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$33k Unauthorized Care Costs Eliminated for Employee

An employee of an Emry client experienced a mental health episode and was taken by ambulance to a local hospital emergency room. The member was later admitted to the hospital for services over 3 days. Emergency room was covered but hospital was out-of-network and billed $35,400 for services.

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Emry Team Appeals Required Out-of-network Surgery Costs for Employee

With no other options in their geography, an employee of an Emry client utilized an out-of-network provider for laparoscopic surgery and was faced with bills large enough to put their family in medical debt.

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Medical bill resolution drives $34k savings

An employee of an Emry client was facing a major health battle and was focused on getting healthy – not on whether their cancer specialist was in or out of network. Unfortunately, an out-of-network surgeon was used for their major cancer surgery and the resulting cost was $37,200.00.

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CareCost Suite Drives Employee Satisfaction and $5M in Savings

Pre and post-treatment guidance and support for navigating healthcare costs.Emry pro-actively engages employees to reduce cost and complexity across the care continuum.

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3x Return on Investment for a Prestigious Professional Services Employer

Direct-to-patient prices built around your employeesCustom direct to patient rates built based on around your employees’ most employees most used outpatient procedures and services in their region and across the US.

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TESTIMONIALS

A New Level of Employee Satisfaction

By alleviating unexpected healthcare financial burdens for employees, we not only contribute to their overall well-being but also foster loyalty, retention and stronger productivity. Plus, for every hour we dive into benefits, we save your employees three, all while prioritizing a 5-star experience that stands unparalleled. Happier, healthier, more productive employees, guaranteed!

“Healthcare coverage goes beyond handing over insurance cards – errors can happen, just like in our situation when my husband’s doctor provided wrong insurance details to the radiology office. Thankfully, all I had to do was call Emry. The team quickly corrected the information and secured pre-authorization for our services. It felt like having a personal assistant guiding us through the process.”

“When my vision provider told me I wasn’t covered and I faced an out-of-pocket expense, I called Emry. They let me know that my benefits were set to renew the very next day, and if I waited until Monday, I could take full advantage of my coverage, saving me a significant sum.”

“This was my first time working with an Emry guide and I had no clue what to expect. All I can say is WOW! Working with Emry was SO easy. I sent my information in, and the issue was found and resolved in no time, and I didn’t even have to make one single phone call to the insurance or provider.”

“I had surgery and need post-operative physical therapy. Emry has been very helpful in guiding me through my PT provider options and ensured any required prior authorizations were secured before my surgery. Their proactive guidance gave me peace of mind, knowing I wouldn’t face any claim rejections post-procedure.”

“I’m amazed at the comprehensive health benefits support I’ve received from Emry. I’ve learned to depend on Emry for all things health benefit related, and they never disappoint.”

“Emry’s proactive approach to healthcare services is something I’ve never experienced before. They even offer to contact my providers ahead of my appointments to ensure that my insurance information is correctly on file. There are no billing surprises when I go for care.”

“As a busy professional, I genuinely appreciate Emry’s attention to detail and their commitment to my well-being. It’s so reassuring to know that I have a resource that I can depend on for all my health benefits questions.”

“It’s super helpful having an advocate I can hand my billing issues to! Time savings and professionalism were excellent.”

“When I needed information for a medical procedure, Emry came back with a range of convenient options located near both my office and my home. They also provided detailed quotes and contact details for each clinic, making appointment scheduling so easy. Contacting Emry before care saved me around $1,200 compared to the initial referral.”

I want to thank the team for helping me out with my bill. You do not know what you have done for my family. I know you would probably tell me you were just doing your job, but it was so much more than that. Thank you again from the bottom of my heart.

I signed my child up for Multi Plan Medical Insurance. To my understanding, a visit to the ER would be covered. A month after our visit, a bill for $22,000 arrived. Due to my financial situation, I was unable to pay. I reached out to Emry who helped me get hospital financial assistance. The care guide went above and beyond my expectations and the entire bill was taken care of. We greatly appreciate the care and dedication of the Emry guide.