An employee recovering from ankle surgery reached out to Emry’s comprehensive bill review services, concerned after receiving a statement of benefits (EOB) and a subsequent hospital bill for $88,000. This unexpected financial obligation had left the patient facing substantial medical debt.
Emry confirmed the patient’s injury was personal and not work-related, ruling out a workers’ compensation claim. Upon investigation, Emry identified a billing discrepancy caused by a missing Accident Claim form, which had not been provided during the hospital stay. Through persistent communication with both the hospital and the insurance company, Emry leveraged its Bill Negotiation services to ensure the patient’s bill was accurate and appropriately adjusted.
Emry’s proactive intervention and identification of a procedural oversight, resulted in a major alleviation of financial burden for the member. Through meticulous examination and negotiation, Emry managed to reduce the initial $88,000 out-of-pocket expense to $794.
An $8,900 hospital bill threatened Kathryn Suddendorf’s financial stability due to an insurance denial. Emry Health stepped in, uncovered billing errors, and worked with both the insurer and hospital to resolve the issue—ultimately reducing her bill to $0.
When a member received a $11,600 ER bill with no financial assistance options and limited insurance coverage, they turned to Emry for help.
Emry Health successfully intervened to reduce a member’s $43,868 hospital bill to $0 through their hospital financial assistance program
